From admission to discharge – Vivantes is digitizing these processes. Goals: Improve quality and comfort, reduce routine activities and optimize economic performance, says IT manager Gunther Nolte.
Here are a few examples from the comprehensive spectrum of digitization: patients can better understand and help shape their treatment path, doctors are supported by artificial intelligence in identifying illnesses, a digital image of patients enables more accurate diagnoses, and robots assist in nursing homes and hospitals. In addition, leaner and more efficient workflows take the pressure off employees as well as doctors and nurses.
Easier communication with doctors
Patients can communicate more easily with their doctors, for example by video call, or save themselves hospital stays, for example by digital monitoring from a distance.
Why a digital strategy is so important
A prerequisite for leveraging these enumerated benefits is a comprehensive digital strategy and a holistic view of all processes across interfaces.
Gunther Nolte, Head of Information Technology and Digitalization at Vivantes, reports on the status of digitalization: "Vivantes decided very early on to launch a digitization offensive within the company and therefore gave the topic a very high priority. Since 2016, we have been continuously developing the digitization strategy. We have initiated concrete implementation measures and have now successfully completed a number of projects.
Various benchmark comparisons with other hospitals show us that we are at the forefront in terms of digital maturity. Vivantes has therefore become a sought-after contact: for the industry, politicians and other hospitals."
More transparency, more participation
Nolte: "Dozens of digital projects have already been implemented. Very topical and of great importance - not only for Vivantes, but also for the state of Berlin and thus for the Berlin population - is certainly the digitalization cooperation between Vivantes and Charité as part of Health City 2030.
Through the use of digital technologies, it is hoped that with their help the patients treated together will be able to receive the best medical care in each case."
An app for patients
Nolte: "Other examples: the digitization of intensive care units, pathology and the introduction of digital curve documentation on the wards. Currently in focus: the provision of a patient app. It makes the individual steps of treatment more transparent and active participation in medical care possible."
The roadmap to 2030
Nolte: "At the top of our to-do list is the inter-sectoral networking of Vivantes with all professions and institutions involved in a treatment. In addition, we will improve internal communication with the help of modern social web approaches – all employees will benefit from this.
The Corona pandemic has taught us that mobile, location-independent working methods need to be supported much more than before. We are therefore expanding our current options for online appointment bookings, digital telesurgery and digitally supported remote treatment services. Mobile working will also be part of everyday life within the clinics in five years: tablets and smartphones make this possible. By 2030, we want to create a digital experience for employees and patients at Vivantes like the one they are used to in their private lives."