Our Services for International Patients
Vivantes International offers you everything from a single source, so that you can feel comfortable with us. We are happy to cater to your individual requests.
Among other things we offer:
- Multilingual staff – we speak English, Russian, Ukrainian, Polish and Arabic
- Coordination and preparation of a tailored range of treatments including presentation of your request to our experts
- Transparent billing of medical and non-medical services based on the German DRG system
- Support in obtaining a visa – including one for your plus one
- Special meals (halal, kosher, vegan etc.)
- Foreign TV programs and free internet
- Recommendation and organisation of aftercare measures such as rehabilitation
- Translation of your medical documents – e.g. into English
- Support and translation during your hospital stay
- Airport transfers
- Personal laundry service
- Security service
- Assistance with travel preparations such as flight or hotel bookings for tourist, shopping and cultural activities.