Our Services — Your Stay
Vivantes International Medicine - as the responsible department of the Vivantes Hospital Group - will support you in organising your medical treatment and all other administrative tasks related to your hospital stay. As well as our main task of finding the best experts for your individual needs, we look forward to assisting you with formalities of all kinds. For example, we would be happy to support you in organising a visa for your journey to Germany - for you and your companions. We are also your direct contact for organising the transfer from the airport to the hospital, and can also advise you about booking a hotel or booking an accommodation for your family.
Your welfare is our main concern. For this reason, our service also involves providing a qualified patient supporter worker who speaks your native language, and who will accompany you throughout your entire stay at Vivantes.
As well as our services, one of our distinguishing features is a transparent pricing system. Our cost estimations and invoices are put together based on the German DRG catalogue. Naturally, we only bill for services which have actually been rendered.