Vivantes International Medicine, as the International Office of the Vivantes Hospital Group, offers services for all international patient requirements and/or those paying costs.
The following 3 essential services are requested:
- Patients: Care of international patients in our clinics in Berlin
- Education: We will train your experts in our clinics in Berlin
- Visiting: Visiting experts from Berlin will work for your projects and clinics on-site
Our multilingual and culturally trained staff - we speak English, Arabic, Russian and French, as well as German - will act as your first point of contact for all questions concerning medical treatment at Vivantes. Our staff will support patients with medical organisation and administrative duties such as staying in hospital, visa applications, airport transfers or booking hotels. Our patient supporter workers will accompany patients throughout their entire treatment, translation into their native tongues, and will provide advice directly on location in the hospitals.
We offer adjustments to suit all individual needs for institutional clients (ministries, embassies, healthcare offices, insurance companies).
First International Office with TÜV Recognition
The Vivantes Hospital Group set new quality standards, and continue to develop them all the time. Vivantes has already been recognised many times for its outstanding quality management. Vivantes International Medicine has now also been recognised by the TÜV as the first international office of a German hospital in 2017. The official TÜV seal serves as a certificate for compliance with high quality standards in medical tourism, and should not only serve as an orientation guide for patients, but also for sponsors, national and international authorities and agencies.